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"How to" Tips: Writing for the Web

Things to Consider

  • Web readers SCAN page content.  

  • People are impatient.

  • Be brief.  Be clear.  Be compelling. 

Some Do's

  • Use short sentences - sentence fragments are OK

  • Use short paragraphs -  no more than 50 words/paragraph

  • Put a space between paragraphs

  • Use sub-heads - where appropriate use action words, not labels

  • Use bullet points

  • Use simple words ... "walk" not "ambulate"

  • Use consistent terminology - "quarterly schedule"? "class schedule"?

  • Prompt your reader to take action - "Start here"  "Contact Us"

  • Proof and spell check your content

Some Don'ts

  • Beware of bold or underlined words and phrases - people might think these are links

  • Do not use ALL CAPS in your text - IT IS VERY DIFFICULT TO READ IF IT GOES ON TOO LONG ON YOUR PAGE AND YOUR VISITORS WILL LEAVE RATHER THAN SLOG THROUGH  THE  CONTENT - NO MATTER HOW WELL IT IS WRITTEN

  • Don't go overboard with italics, use them for specific emphasis - Again, too much of this kind of text gets to be very difficult to read after a few lines so use italics sparingly.

  • Do not center major portions of your text - it is difficult to read. (See footer content for an example of centered text.)

Learn More

Read these articles  from Jacob Nielsen's www.useit.com website.

How Users Read on the Web:  (October 1997 - and STILL relevant!)
www.useit.com/alertbox/9710a.html

Why Web Users Scan Instead of Read: www.useit.com/alertbox/whyscanning.html

How Little do Users Read? (May 2008)
www.useit.com/alertbox/percent-text-read.html

Usability of Websites for Teenagers: (January 2005) www.useit.com/alertbox/20050131.html

Last updated: May 06, 2008


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